Code 1 of the 13 Codes of Customer-Centric Expressions

S/No	Customer-Centric Expressions	Common Error…	Don't Say…	Say…
1	May I…? May I request/ask/recommend/advise suggest/take/have/speak/see/know	"Let me have…" "You have to…"	Let me have your ATM card.	May I have your ATM card?
			Let me have your pen.	May I have your pen?
			Let me have your ID	May I have/see your ID?
			You have to wait till Monday	May I advise you wait till Monday?
			You have to migrate to our new package.	May I recommend that you migrate to our new package?
			You have to come back by 2pm.	May I request that you come back by 2pm?
			You have to visit our other branch.	May I suggest you visit our other branch?